SHIPPING LEAD TIMES
Every piece is made to order in Ireland and shipped within 3-4 weeks. We will keep you informed on any extensions of our lead times. Please check individual fixtures for specific lead times.
If you have any questions or would like an order update, please reach out to our team with your order number and information to wdchome@wdesigncollective.com
RETURN POLICY
Because of the custom nature of our lighting, we are unable to accept returns—all fixtures are final sale. If a fixture arrives damaged, please refer to our claims policy for next steps.
CLAIM POLICY
All claims must be notified to wdchome@wdesigncollective.com within 5 DAYS of receiving your shipment. Note any damage or shortage on delivery receipt at time of delivery. Keep all product and packaging intact for inspection until instructed otherwise. Take a digital photo of any damage and email to it wdchome@wdesigncollective.com.